Billy G (Lake City, MI)
Wow! Just had a great experience with Big Rapids Towing. I stopped off at the Big Rapids exit and my car wouldn't start back up. I called Big Rapids Towing. The Dispatcher (Kam) and Driver (Tom) were very helpful with their knowledge. Some companies still offer great customer service. You guys are the best! Thanks, again!
Tamara S (Institute, WI)
Thank you to the staff at Big Rapids Towing. I was involved in an accident last weekend (April14th) on 131 near Stanwood. Your driver came to my rescue on very slippery roads. He hooked up my car, cleaned up the mess in the road and took me to Saginaw. The roads were very dangerous and I was impressed with how well he handled that big truck. I just wanted to say thank you for making a bad day better. God bless you!
Sylvia V (Soo, ON)
We purchased a classic vehicle to restore in Big Rapids and needed to get it towed to Muskegon. I called around and checked prices. Big Rapids Towing quoted a fair price and we set up the tow. I ended up postponing the tow twice simply because the weather wouldn't cooperate and we didn't want the vehicle covered in ice and salt. The driver who towed the car treated it as if it were his own. Needless to say, we were very impressed with the way they handled everything. Customer service is alive and well at Big Rapids Towing! Thank you, guys.
L. FOSTER (Paris, MI)
Thank you so much for helping a "Lady in Distress" on Tuesday September 5th. You were both very kind (Chris & Dennis) since I was so nervous. You both made it look so easy! Thanks again!
I. Larson (Ossineke, MI)
Thank you so much for all your help!
Terry H. (Howard City, MI)
Had to tow my 1992 Corvette from my home in Howard City to Big Rapids. Big Rapids Towing responded within a half hour with the right equipment to tow this car. The cost was reasonable and the tow operator was efficient and friendly. I have used Big Rapids Towing in the past and, if need be, I will use them in the future.
R. Johnson (Ferris Student)
It seems like I lock my keys in my car once a month. Big Rapids Towing has been my hero. I have them on speed dial and they know me by name!
Candice W. (Brighton, MI)
My daughter is a college student and locked her keys in her car. I called BR Tow at midnight and they were there and had her on her way in less than a half hour. They even billed our insurance. I hope to never need a tow truck for my daughter again, but if I do, it will be BR Tow to the rescue.
Dorothy W. (Romulus, MI)
When we came through Big Rapids in a blizzard, my husband ended up going in the ditch and smashing our car. The police called a tow truck. Big Rapids Tow showed up and pulled us out. Our radiator had leaked all the fluid out, so we had to be towed to a repair garage. They were kind enough to recommend a place, and even took us to the Holiday Inn. It's nice to see customer service is still alive.
Wanda P. (Big Rapids, MI)
Thank you Big Rapids Towing. I couldn't ask for faster service. I appreciate your smiling faces.
Terry P. (Big Rapids, MI)
Fast, dependable and knowledgeable. And fair prices that won't break the bank! I have you on speed dial!
Frances S. (Stanwood, MI)
Dear Big Rapids Towing: Thank you for coming out last night to change my tire. Your driver was very nice and he changed my tire and had to put air in my spare. He followed me back to town to make sure the spare didn't go flat again. He even took my State Farm information and was able to bill my agent direct. It's service like that you just don't see any more these days!